I use the services of hosting24.com for a long time, i allready have more then 100 websites hosted here, so I belive I can say few words about the services they offer to people who need a good quality web hosting.
Support is ok, they answer to tikets in less ten an hour, and solve all the problems you have. Features they offer are complete, so I can say they have 9,5 points out of 10 possible.
If i can sugest sometrhing for better functionality is to have support in all the languages used in U.E [ like roumanian, franch, etc. ] so they will answer with a better speed to severel demands.
I recommend Hosting24 to all the people who want something stabile for long term. I will stay here for the next 10 yers, I supose.