Prior to signing up with Hosting24 I was using a freewebhost for the web-site. Asking the free host for assistance to become a paid customer was taking longer than I thought possible (think they didnt want money). I then contacted Hosting24 to find if they could transfer my site from the free host to Hosting24. Amazing in less then half a day all was resolved, the free host was cancelled and the site was ready on the new server, all that was left was change the DNS settings and presto, site live on Hosting24 server.
At one point however, I could not get on my site, I requested live chat support where they informed there was a DDOS attack and that they where working on it, less then 10 minutes later the site was back, not only did support provide correct information (as opposed to beating around the bush not wanting to admit a DDos attack) they did so in under a minute!! and the server guys resolved the issue in less then 15minutes. If I would have 3 thumbs (sorry only human) I would give three thumbs up for, the server, the server guys and the support team, keep it up.