The thing I love most about Hosting24 is the simplicity. Their website is clean and easy to work with, you've got all your information readily available without it being thrown into your face when you don't want it. If you do need some help, support is always quick to respond and often provide you the answer in one reply, instead of having to mail back and forth in an awkward conversation where no-one understands no-one.
The price is good, surely they're not the cheapest on offer, but the value (what you get for your money) definitely makes up for it.
One thing I would like to see is the ability to bundle a cPanel license with a VPS package. Currently you have to register them separately, which is a tad annoying as I'd like to have everything in one place.