I didn't choose Hosting24, I was forced into buying it. I was using the free service for a long time, and had a lot of user media, blog posts, and features for my guild (A game I run). The account was suspended for some reason, and two years or so worth of data was held hostage. I was told in order to unlock the account I had to purchase the Premium paid service!!! I'm not sure thats legal, but perhaps buried deep within their \"Click here to agree to our ToS.\", there is a clause for it.
So that's \"How I heard about Hosting24\". The victim of kidnapped data. However, the price isn't that bad, of course the performance is much superior to the free service. It's fast, and for the most part reliable. I can't abide by the up-time they claim to have however. Everyone once in awhile, I will hit my site, and it's either timed out, or crashing with some weird server error that I know is not related to my account, but their own service.
The cPanel is actually a clever and handy tool. And the tools within in are basically everything you need to properly manage your website. So feature wise you are at least getting what you paid for.
My only real, REAL, complaint after using Hosting24 for coming on a year is the support. It's terrible. Awful. Infuriating. Opening tickets is a waste of time. When asked questions by their support team, you are often answering the same question 2, 3, or 4 times, like they aren't even reading the notes of the tickets. Things have to be explained over and over. Most often I just end up closing the ticket out of pure frustration, and submitting to the fact my issue will simply never be resolved, or my question answered.
The only positive thing I can think to say is that they are prompt. Tickets are updated on their end quite quickly, if not helpful in their answer.
Overall, Hosting24 is a pretty good service. I would hope that you are technically minded though, if you use them. As you will likely have to work out your own issues without their help. ;)
Would I have chosen Hosting24 if the circumstances were different? I can't say for sure, but I would have done more research.
I give them 7/10 overall.