Frequently Asked Questions

Answers to all most common questions about hosting and your account.

What FTP software should I use?

We recommend using the CoreFTP FTP client. It is free, easy to use, and can be downloaded from:

To add, please make sure that you are using the correct FTP details (such as hostname, username and password) with your FTP clients. To find your FTP information, please navigate to members area -> List Accounts -> File Upload Details.