Frequently Asked Questions

Answers to all most common questions about hosting and your account.

How do I point my existing domain to your nameservers?

In order to point your domain name to our servers you will need to visit your domain registrar (the website where you registered the domain) and set the name servers there.

This is a common process at all domain registrars and the function should be located in sections like 'DNS Management', 'Change Nameservers'. For specific help on changing the name servers at your domain registrar, feel free to navigate to their website's help section. Search for 'changing name servers' or 'changing DNS servers'.

Our name servers can be found in Members Area -> List accounts -> Account Details. Please note that any other name servers that are set on your domain at the domain registrar will need to be removed and replaced by our name servers.

After you have updated the name servers on your domain, it will take some time to propagate. Usually it starts working in 24 - 48 hours.

If you still have any trouble with setting the name servers, please let us know login details to the domain registrar, and we will set these settings for you.