Frequently Asked Questions

Answers to all most common questions about hosting and your account.

How to restore a backup?

To restore a backup, please login to your cPanel and go to Backups section. You will find many backup restore options there (home directory, MySQL backup, etc.), so select any backup restore option which suits your needs and upload backup file to server using cPanel. Then just follow instructions on the screen. If you do not have any backups stored on your account, we may send you the latest one from the remote backup server. Also, if you have a full cPanel backup, it will not be restored via cPanel. Please upload it to your account and contact us, we will restore it for you.