Frequently Asked Questions

Answers to all most common questions about hosting and your account.

I can access site but not cPanel or webmail

If your site works fine but cPanel or webmail fails to load, there is a problem with your Internet connection and firewall (or antivirus software). Please make sure your connection or firewall allows outgoing connections to ports 2082, 2083, 2086, 2087, 2095 and 2096 in order to access all cPanel based services. If issue still exists, please contact your network administrator for more assistance, as there is nothing else we could do in this case.