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Customer satisfaction is our #1 priority!
We value all your questions, feature requests and suggestions.

hosting24 datacenter photo

About our Company

Hosting24 was found 8 years ago, immediately gaining it's market share as one of the best valued hosting companies. Our company is now one of the leading providers of shared and reseller hosting, as well as VPS server hosting. We have been growing since day one, listening to our client suggestions and making the service better each day.

Hosting24 is part of the Hostinger (Hostinger International Ltd) group, which is an ICANN accredited registrar. ICANN accreditation means that company has been verified, has a strong financial ground and can be trusted. It also means that we can register domain names directly (without using a domain reseller), which ensures additional safety. Your domain names are protected with us.

hosting24 datacenter office

The Location and Network

All our servers are securely located in Asheville NC and Dallas, - all privately owned, collocated in Immedion datacenter. This means that all servers are on highly available, flexible and redundant Tier 1 internet access platform. Datacenter uses multiple internet providers, of which at least 2 are fiber based, as well as multiple Tier 1 IP providers. This ensures there is no single-point-of failure.

Some of the key highlights of the network:
  • Burstable bandwidth access
  • Geographically and electronically diverse Tier 1 fiber optic providers
  • 24x7x365 onsite network monitoring
  • Multi-homed network with multiple 1G and 10G connections
  • Border Gateway Protocol (BGP4)
  • Redundant Cisco Routing and Switching
  • Gateway Failover Protection

The Staff

We believe that friendly, professional and experienced staff is one of the core elements of a successful hosting business.

Hosting24 offers 24/7 friendly and professional live support. Do you have any issues or questions? Just click live chat, we're here to answer. We have a team of dedicated administrators as well, creating innovative solutions for best server performance and client experience. All staff work together in a friendly and sociable environment. Any issues reported via live chat and tickets are handled by Administrators almost instantly.

Server systems are monitored live 24/7, and if needed, actions by our Administrators are taken to ensure the stability for the end user. You can also find our staff members actively participating in online web hosting forum communities like webhostingtalk, freewebhostingtalk, digitalpoint and many others.

If you have any issues which were not resolved by our regular staff members, ask them to forward the ticket to the company CEO. He will provide you with the exceptional support that you deserve.

 

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